GlassesUSA

GlassesUSA

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0.0
 
2.2 (35)
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35 reviews
 
9%
 
29%
 
6%
 
23%
 
34%
Overall rating
 
2.2
Product
 
2.6(35)
Selection
 
3.3(35)
Accessories
 
2.2(18)
Shipping
 
2.3(35)
Customer Service
 
1.0(22)
Value
 
2.2(35)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
35 results - showing 21 - 25
1 2 3 4 5 6 7
Ordering
I like my glasses
Overall rating
 
4.0
Product
 
4.0
Selection
 
4.0
Shipping
 
4.0
Value
 
4.0
I read a whole bunch of reviews on a number of different online eyeglass stores. They all had good and bad reviews so that wasn't much help (and here I am adding another one :-)

In the end I picked glassesusa.com and I am glad I did. I originally picked them as they had the cheapest glasses I liked and also fit my face. That was another worry making sure I had the correct measurements so they would fit snug enough but not be uncomfortable. Anyways, the glasses arrived last week and they fit perfectly fine and I love them.

I don't have insurance so I wanted a quality pair of glasses for a good price. I ended up buying them for $89 plus $12 for an extended warranty which covers damage that is caused by me (as I have a bad habit of breaking them). I also choose the cheapest shipping which means I had to wait a bit wearing my old glasses with tape on the frame where I broke them.

My experience has been a good one with glassesusa.com and I will use them again.
Pros
Easy to order.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
North Carolina
B
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Sales are good at GlassesUSA
Overall rating
 
4.1
Product
 
4.5
Selection
 
4.0
Shipping
 
3.5
Value
 
4.5
Ordering online is great. To get the best prices I recommend buying your glasses during a major holiday sale. I just bought mine when the Labor Day sale was on. They have lots of great frames on sale and I ordered some with lenses for my distance vision. They are perfect and at a total cost of $164 minus the $50 coupon for Labor Day, I checked out with a pair of really good glasses for only $114.
Pros
Great prices
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
P
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Very Bad Customer Service for Returns
Overall rating
 
1.7
Product
 
2.5
Selection
 
2.5
Accessories
 
2.5
Shipping
 
1.5
Customer Service
 
0.5
Value
 
0.5
Customer Service is really bad, took two weeks of emailing them back and forth to get a return figured out. Main issue is that the people answering the emails and calls are not authorized to do anything and have to "put in a request" to fix anything. This took multiple people and days for each question. When I finally got a manager involved they issued a return for the wrong order. I reordered with EyeBuyDirect.com and have a much better experience without the games of "coupons" to get the price where it should be anyway. 
Cons
Customer Service is really bad, took two weeks of emailing them back and forth to get a return figured out. Main issue is that the people answering the emails and calls are not authorized to do anythi
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2

About Me

Location
Tracy, Ca
BL
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Glasses USA Review
Overall rating
 
3.7
Product
 
4.0
Selection
 
4.0
Accessories
 
3.0
Shipping
 
3.5
Value
 
4.0
I am really liking the frames I picked. With the thinner lenses I ordered they are really light and fit my face and ears perfectly. When I first started to pick out my lenses it took me forever as there where so many styles and colors I liked. After showing my husband my picks we settled on the pair I ordered. 

No problems with the shipping and the cost of the glasses was very reasonable easily beating out Walmart and Costco which I also priced.
Pros
Nice looking frames that fit well.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
M
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Perfect Lenses
Overall rating
 
4.6
Product
 
5.0
Selection
 
4.0
Accessories
 
4.0
Shipping
 
5.0
Value
 
5.0
 I have a very strong prescription and my Ophthalmologist warned me about using an online glasses store. I went on to Glasses USA and was completely surprised at the price difference. My last pair cost me over $450 and the pair I ordered from Glasses USA was under $150. I have been wearing my new glasses for the last 2 weeks without any discomfort, the lenses are perfectly fine. The frame lacks a separate nose piece but that was a decision I made when I bought the frames as I had notice this at the time of purchase. It took a few days to get use too but the frames fit well and do not move on my face.

For those who were recommended against using an online store for their glasses, trust me if they can get my prescription right you will not have any problems. This is an excellent value.

Pros
Good lenses - Great value
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
K
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35 results - showing 21 - 25
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