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FramesDirect.com

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3.9
 
3.0 (37)
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18 reviews with 4 stars
37 reviews
 
14%
 
49%
 
5%
 
8%
 
24%
Overall rating
 
3.0
Product
 
3.2(37)
Selection
 
3.7(37)
Accessories
 
2.8(14)
Shipping
 
3.0(37)
Customer Service
 
2.1(19)
Value
 
3.1(37)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
18 results - showing 11 - 15
1 2 3 4
Ordering
Experience at Frames Direct Buying Glasses
Overall rating
 
4.4
Product
 
4.5
Selection
 
4.5
Accessories
 
4.0
Shipping
 
4.0
Customer Service
 
5.0
Value
 
4.5
I lost my favorite Ray-Ban sunglasses and couldn't find them anywhere except on Frames Direct. I had bought them locally before but have had used Frames Direct for my regular glasses. They really have a good selection and really good customer service. On my new Ray-Ban's I ordered the screw had come out of the frame after wearing them for 2 months. They exchanged the frames without question and shipped it back within a few days. I plan on buying from them again.
Pros
Cheap and Quick Delivery
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Frames Direct Order
Overall rating
 
3.8
Product
 
4.0
Selection
 
4.0
Accessories
 
3.5
Shipping
 
3.5
Value
 
4.0
Got a pair of new frames and lenses from Frames Direct last week. It is the first time I have ordered from an online glasses retailer and it worked out well. Just grab your measurements from your last pair of glasses and do a search on Frames Direct for those exact measurements. They can be found under the "More Filter" options on the search page. All glasses can be adjusted somewhat but I find the bridge is most important.

They have good selection and prices so you should be able to find what you are looking for. I would also recommend not buying the cheap lenses. Get the good quality ones. On the last pair I bought at my Doctors I got the cheap lenses. They where very easy to scratch and the lenses where pretty thick.
Pros
Glasses are good quality. No complaints.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
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My Frames and Lens Purchase
Overall rating
 
3.8
Product
 
4.0
Selection
 
4.0
Shipping
 
3.0
Value
 
4.0
Speed of shipping could improve as my order took 2 weeks for delivery. Not bad but if there is room for improvement it would be in this area.

Otherwise I had a really good experience. Frames Direct has great selection of frames and many brands. There was a lot of frames I like and it took me a while to figure out which one I should buy. I had to consult with my husband and family before my final choice.

If you have purchased glasses before that fit well, then buying online is not a problem as you just take the measurements from your old glasses and find frames in the right range for your new glasses. You can even search for frames by measurements.  All newer frames have measurements listed on the inside of one of the arms. Frames Direct has a great Glasses Size Guide located at the bottom of the page if you want more information on this.

Pros
Great quality, good selection. Overall impressed.
Cons
Speed of shipping a little slow
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct reviews
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.5
Shipping
 
3.5
Customer Service
 
4.5
Value
 
4.0
The price and selection is very good at Framedirect.com for both regular eyeglasses and sunglasses. The site is very professional and has lots of help in selecting the right type of frames. The only thing that worried me was not being about to physically try on the glasses first.

One suggestion I have is that Framesdirect could put some sort of system in place where they could ship you a couple of frames and let you try them on and then return? This way you could make sure the size fits your face and that they look good on you.

I got lucky that my new sunglasses look good and fit my face well, but it they hadn't I would have returned them and wasted a pair of prescription lenses. 
Pros
Excellent selection and prices.
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct
Overall rating
 
4.3
Product
 
4.0
Selection
 
5.0
Shipping
 
4.0
Value
 
4.0
I purchased my Oakley prescription sunglasses from Frames Direct. I picked the frame and color of lenses and am happy with the purchase. I had seen the frames before on other people (one of my friends have them) so I knew what I was buying and had tried them on before so I knew they fit well. 

The main reason I choose Frames Direct was the prices. The cost of the Oakley's with the lens was the cheapest I could find. Other online retailers came close but Frames Direct seem to have the best reviews with the least number of negative ones.

Pros
Arrived quickly - Inexpensive - Good selection
Cons
Virtual try on app thingy didn't work on my tablet.
Bottom Line
Yes, I would recommend this to a friend.
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18 results - showing 11 - 15
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