FramesDirect.com

The frames were delivered I order in the time they said but I wish it was a little sooner

They are pretty similar to my old ones except much lighter. I had upgraded lenses installed and they made my new glasses look really good. I picked these frames because they look good and they are almost Indestructible, and they weigh almost nothing. Combined with the upgrade lenses which are much thinner these new glasses from Frames Direct are the lightest pair of glasses I have ever owned.

No more read marks on my nose from were my glasses use to sit ????????

This is a company that has no interest in you as a customer. They measured my eyes wrong based on some terrible photo thing they make you send in, they didn't inform me that they can't fill my prescription the same as my local eyeglass company because they don't offer the same options but put my order through anyways, and charged me over $200 for cancelling my order of $700 because it was already in the lab. They were willing to change the lenses though for free (meaning they would throw the old lenses away and make new ones, yet they would not credit me back for my full purchase. After hours on the phone with framesdirect.com I realized they were not interested in helping. I filed with the Texas AG and will also file with my local AG as well.  

I took my complaint all the way to the top and was greeted with "you should read the fine print". Perhaps I should have, but then I thought maybe you would be a reputable company. A special thanks to Kelly S and Travis G for wasting and additional 2 hours of my time just to tell me that you won't help me. Like the Comcast of eyeglasses.

Trust me when I say it's not worth the "savings", my local place ended up being cheaper anyways and get this... they value me as a customer!

I got some progressive lenses in my Rayban frames. It only cost me $245 for each pair!  ????  ????  ???? 

I have used Frames Direct twice to date.

This time around I spoke to a customer service rep named Clarissa who was very helpful. She answered all of my inquiries about my eye and sun glasses.

Ordering my prescription eyeglasses was easy to do. I uploaded my doctor's prescription and made sure I choose frames that would fit my head. I choose more expensive lenses as I wanted to make sure they are light and do not scratch. My prescription is strong and my last pair of glasses had heavy lenses in them as I cheaped out.

This time I didn't and am much more satisfied.

First and last time I will use Frames Direct. I purchased a nice looking pair of frames at what I thought was a descent price. Using the virtual try on tool they fit fine on the picture uploaded.

Well my new prescription glasses was shipped to me and when I put them on they did not fit me at all. They where way to small and pinched all along my face. The frame arms get pushed right out by the shape of my head.

When I contacted Frames Direct they said that they only sell the frames in one size and those are the ones I ordered, no help at all.

I would stay away!