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FramesDirect.com

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3.9
 
3.0 (37)
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18 reviews with 4 stars
37 reviews
 
14%
 
49%
 
5%
 
8%
 
24%
Overall rating
 
3.0
Product
 
3.2(37)
Selection
 
3.7(37)
Accessories
 
2.8(14)
Shipping
 
3.0(37)
Customer Service
 
2.1(19)
Value
 
3.1(37)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
18 results - showing 6 - 10
1 2 3 4
Ordering
Frames Direct = Good Glasses and Service
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.0
Shipping
 
4.0
Value
 
4.5
After I ordered from Frames Direct I read a lot of bad reviews about this online eyewear store. I was pretty nervous but am glad to report that I had no issues. 

I had ordered a pair of prescription Ray-Ban sunglasses and they were delivered the following week to my house. No problems and my prescription was correct and the frames is what I had ordered.

My order went smooth so I am not sure why other people have complained. I love the glasses and glad I used Frame Direct as my eye doctor was going to charge me 30% more for the same pair of glasses and I was told it was going to take 3 weeks to get.


Pros
Very quick to recieve glasses after order.
Cons
None
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
K
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Frames Direct Saved Me $200
Overall rating
 
4.3
Product
 
4.5
Selection
 
4.0
Shipping
 
4.0
Customer Service
 
4.0
Value
 
5.0
I accidentally broke one on the armes on my Harley Davidson sun glass frames. Boy was I upset.

I went to my eye doctor and they wanted $290 to replace the frames, I thought wait a sec and I checked online and found them for only $105 at Framesdirect.com. That is almost a $200 savings.

I ended up unscrewing the arm on the new frames and attaching them to my old glasses. I was just going to switch the lenses out but this way was a bit easier.
Pros
Great prices on frames
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
New Jersey
R
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Framesdirect
Overall rating
 
4.3
Product
 
4.0
Selection
 
5.0
Shipping
 
3.5
Customer Service
 
5.0
Value
 
4.0
I purchased just frames with no prescription lenses on framesdirect last year because I wanted clip-on sunglasses and the optical brick and mortar store I used did not carry them. I ordered the frames a tad small for my head but with some slight bending I got them to fit fine. It was my fault as I knew the measurements was smaller than my last pair but things worked out so I chose to keep them. 

Once I got the frames I gave them to my optical store which got the lenses made and put in. This time around I am going to order my complete glasses from framesdirect. Their customer service is very good and I love the wide selection they offer. Plus it takes just one step and the lenses are cheaper their than my optical store. I also like having unique frames that you don't see all over our small town. 

I definitely recommend framesdirect. Just be sure you look at your frames and order the right size. ???? ????????

Pros
???????? Selection
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
A
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Great Deals at Frames Direct
Overall rating
 
4.0
Product
 
4.0
Selection
 
4.5
Shipping
 
3.5
Value
 
4.0
I used Frames Direct for the first time last year as a sort of test run. I order a pair of backup glasses choosing a frame that I liked and matched my measurements. Everything went great and the glasses fit fine (which was my biggest worry at the time). 

This year I found out I needed new glasses when I went to the optometrist so I went ahead and ordered 2 new pairs through Frames Direct. My insurance covered only part of my order since it was 2 pairs so I wanted to make sure I got the best deal possible. One pair also needed to be progressive lenses which are not cheap to make. The other pair I ordered was prescription sun glasses but just for distance.

Both glasses fit well again though the one pair the color of the frames online I thought were black but in reality are a dark navy. Not a huge deal since they still look good when I wear them.

Pros
great prices and experiences
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
K
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Frames Direct meet my expectations
Overall rating
 
4.2
Product
 
5.0
Selection
 
4.0
Accessories
 
3.5
Shipping
 
4.0
Customer Service
 
4.0
Value
 
4.5
I ordered my prescription glasses from Frames Direct and had zero problems.

I got my prescription from my eye doctor and shopped around. I usually buy from Walmart but this time I decided to check out the online glasses stores and prices. Glad I did as Frames Direct beat the price Walmart had given me for the same frames and single vision lenses (at least as far as I could tell) by over $120.

Delivery took 2 weeks and the quality is great. I was playing basket ball with my son when I took a ball to the face. My glasses ended up falling off. I was worried that the frames where damaged and the lenses had scratched but after checking them over the only thing wrong was one of the nose pads was bent out a bit, an easy fix.

Pros
Fast delivery - Quality - Will order again
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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18 results - showing 6 - 10
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