EzContacts

DO NOT order from this company.  I placed an order before 2pm EST on a Thursday, and the website said the order would be processed the same day.  They apparently did not process it until the following Monday.  It would not be a huge deal except for the fact that I paid $35 for 1-day shipping.  It is now 5 days later and I still have no package.  I called customer service and waited in queue for awhile, as I was the 71st caller in line.  When I finally reached someone, she continued to argue with me rather than refunding my money like any good company would have done.  They need to correct the information on their website, which is false and misleading, and they need to work on customer service.

Ordered from here because of the "promise" of quick shipping.  I was told around 5 business days. It's now been 17 days and I am leaving for a trip tomorrow without the contacts!! My prescription has since expired so no hope of getting them elsewhere before I leave. Never again!! 

Do not order contacts from this supplier. I placed my order back in middle of September for basic contact lenses that's commonly available for my prescription. Still to this day, October 25th. I still haven't received the correct order. I contacted their customers service at least fives times, they all say the same thing. I need to contact the shipper warehouse someplace in who's know where...oh we'll definitely going to get this out to you, you don't need to speak to a supervisor..bla bla. If they keep this up, I might just going to dispute the charge with my credit card company and tell them it's a fraud. Lesson learn, pay a little more money to supplier that would actually provide your order on time and don't screw it up!!!!!

 This company has done nothing but repeatedly lied to me. They said it would be easy to add prescription lenses to a pair of frames I previously purchased from them. They will have my order 5 weeks on 10/22/2018. They keep lying about shipping date and refuse to give me a refund after repeated requests. I am out almost $200 and have no glasses to show for it for my son. I regret ever going with a company online. They have ruined all online prescription glasses company. I will never go with another one. Junry, Molly and Roy have lied to me so many times over the past 5 weeks. 

They’re an unbelievable fraud.  They never shipped the contacts.  Then when I contact them they said they would send them--all confirmed on email.  They never sent them again.  Again contacted them via email.  Again they said sorry and said they would send, then never sent the contacts.  When I finally disputed it with my credit card company they couldn't do anything because they said it had been more than two months since I placed my order-- the company seems to have deliberately strung out my complaint to avoid dealing with a lost shipment and to push things past the time I could dispute the credit card charge.