EzContacts

6 weeks and still NO contacts!!  Plenty of run around and no return calls though!  I do not suggest doing business with this company unless you want to throw your money away!!  Very disgusted!

 I ended up getting a ulcer in my eye from the contacts. I checked out the box and it looks like it’s not from USA. Tried them one more time and they made my eyes dry and irritated. 

I have ordered from Ezcontacts - I cant believe the BS reviews that they have more than likely submitted positive for themselves online.  They will steal your money - and send you nothing, and when you file a claim with them - they will ignore it.  Buyer beware!  I will be contacting BBB regarding this fraudulent company!

This is the third time I've order contacts through Ezcontacts.  The delays are getting worse each time.  The orders are processed quickly but each time they haven't had the contacts (DAILIES AQUACOMFORT PLUS CONTACTS) in stock.  I placed this order on February 6th and as of today, February 25th, the order hasn't shipped.  The CS representative claimed the manufacturer/supplier's issue.  That's what they said the on the last order!  I have never been contacted a single time regarding this order. Not once!  They make the following claim on their web-site..."If your order will experience a delay due to a backorder, credit card verification problem, or availability problem then we will notify you via e-mail within 24 hours."  They have never contacted me.  They now claim that my order should be in stock in 5-7 business days.  I'm throwing the BS flag on that!  I would not recommend this company to anyone....ever.  Horrible customer service.  I've rated it a .5 value because although they are cheap, you never get the product!  

I placed my original order on January, 26 for a 6 months supply of contacts. I ordered regular shipping, which was stated to take between 5-7 business days.  On January, 27th I received an email requesting my current prescription. As I had not yet received my updated prescription, I called the 1-800 number on February 4th once I had and spoke with a representative named Olive Joy. I explained my mistake and that I was now running low on contacts. The representative kindly told me that they would expedite shipping, which would take 1-2 business days. I composed an email that contained my current prescription. From that date on, I received several emails from 3 additional representatives (Reno, Ken, and Benz) requesting my prescription. I responded to each email with my current prescription and asked if additional information was needed. I received various responses depending on the representative, ranging from “ok” to “your order cannot be fulfilled at the time.” A full week later, I received an email stating that my contacts had been sent for shipping. I called the company to inquire about the delay and had a terrible customer service experience. The representative rudely explained that there was an additional processing time during which the shipment would need to be prepared to be sent to the post office. I found this surprising considering that my order confirmations stated that my contacts would arrive in 5-7 business days, or 1-2 business days with the expedited shipping I was offered. Additional preparation time was not accounted for in the descriptions, receipts, or summaries. During the call I requested to speak to a manager several times before the request was honored. Eventually after discussing it with the manager for some time, he stated that there was nothing that could be done, as the order had left for shipping, despite acknowledging that the processing time had not being disclosed when delivery was estimated.  The manager offered a 1 month supply of contacts as recompense. I have not received this order or an email confirmation in regard to it yet. My original order eventually arrived on February 14; 20 days after I put in my original order and 10 days after I provided my prescription and was promised expedited 1-2 day shipping. At this point I had run out of contacts. This was problematic, as I’m prohibited from wearing glasses to work. Overall this was a terrible experience and I do not recommend this company.