Review Detail

Ordered my contact on March 25th, got a shipping notification on April 4th. The tracking information showed it was sitting in Miami for the next 9 days. I emailed them asking what was up and they could not give me an answer. They then offered to reprocess the order. I waited another few days and did not receive any shipping on the reprocessed order (still haven't). So, I ended up having to order my contacts from another vendor. I then emailed EZContacts and asked them to cancel the reprocessed order and refund my money. They never responded to any emails. I went back into the original order on their website and asked them to refund my money and still have not gotten a response. They took my money and never sent my contacts and are now not even responding to my emails. And, when I try to call I get put on hold for over an hour until I hang up out of frustration. Don't purchase anything from them.