Review Detail

1.4 44 0.5
EzContacts Home Page
Eye Care
Editor
Editor
January 09, 2018 20361
Do NOT use this company
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Value
 
0.5
DO NOT order from this company.  I placed an order before 2pm EST on a Thursday, and the website said the order would be processed the same day.  They apparently did not process it until the following Monday.  It would not be a huge deal except for the fact that I paid $35 for 1-day shipping.  It is now 5 days later and I still have no package.  I called customer service and waited in queue for awhile, as I was the 71st caller in line.  When I finally reached someone, she continued to argue with me rather than refunding my money like any good company would have done.  They need to correct the information on their website, which is false and misleading, and they need to work on customer service.
Pros
No Pros - Would Give Zero Stars if I could
Cons
False Shipping Policy
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2

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Florida
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