Review Detail

I usually have good luck ordering from Frames Direct but the last month I ordered a new pair of progressives and some sunglasses and it took me forever to search for a pair of sunglasses because the frames where either sold out or discontinued. I am not sure why the frames are listed on the site when discontinued. Out of stock items should list an expected date of when they will have stock.

Also I am not happy that the Frames Direct shipper requires a signature for delivery. This should be an option only like other companies I have bought from since I am never home when the truck comes by with my package. Customer service told me that they would try delivery 3 times and then held for pickup for 5 days.

All in all I still had both pairs of glasses in my hands by day 15.

I really do like the selection they have, I just wished their was less discontinued items.