Review Detail

3.0 37 0.5
FramesDirect.com Home Page
Eye Care
Editor
Editor
April 15, 2015 14944
Will never use FramesDirect.com again!
Overall rating
 
1.3
Product
 
0.5
Selection
 
2.5
Shipping
 
2.5
Customer Service
 
0.5
Value
 
0.5
I picked out my frames and I ended up picking Transition lenses as I figured I would save on purchasing sun glasses since it only cost an extra $60.

Well I got the glasses and I notice right away that their always is a bit of a tint even in a dark room. I did not realize this would happen with Transition lenses so I returned them to Frames Direct. To do this I was told I would have to loose the $60 I paid extra for the Transitions but I would have to pay another $50 to get new lenses. So now I have lost over $100 for something I ended up not wanting after I was able to physically look at the glasses. They need to change this policy.

I will not buy from Frames Direct again and just get my glasses locally so I will not have an issue like this again. Not worth the savings as in the end it will cost you more!

Cons
Do not get Transitions lenses
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1
D
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