1-800 Contacts

Bad review I'll post everywhere. YOU SUCK! 

This is the worst place I've ever done business with in my entire life.

Every time I order contacts with them, it's a fiasco. After the most recent order I placed, they send me TWO additional orders without my consent, which means unauthorized payments came out of my debit card. I called my bank to re-issue a new debit card so 1-800-Contacts couldn't charge my card anymore without my permission! 

DO NOT USE THIS COMPANY!! 

I have used 1800 contacts several times without issues but the last time I ordered from them the package arrived smashed. I am not sure how it happen, all I know is it is not my fault.

Over a third of my contacts had to be thrown out as they had leaked due to the damaged box.

I am not happy with less contacts than I paid for. I may not order from them again because of this. They need to use better shippers!

This is my first pair of contacts. I first needed glasses last year but hate wearing them so I decided to get contacts. While the service at my doctors is great the price is not for Acuvue daily contacts . While I was deciding what to do my eye Doctor did give a weeks worth of sample contacts to try out and to see if I was able to get use to them.

After a few days I had got use to them and like them much better than seeing glasses on my face. The problem is when I checked online to compare prices, which I do for everything now, my eye doctor prices was almost twice as much. I believe service is worth something and if it was only 15% more I would have stayed with my Doctor. At twice the cost I cannot and I actually feel like I almost got ripped off by them especially since with contacts it is something that I will have to keep buying for the rest of my life (or until Laser surgery).

I ordered the exact same contacts from 1-800 Contacts that my Doctor recommended. They are exactly like the samples I received  and I have no problems with them. 

I recommend if you are buying contacts from your eye Doctor check at 1800 Contacts first and I am sure you will find a much cheaper price.

I am in my 40s and have been using contacts since my 20s. About 10 years ago I discovered 1-800 Contacts online and since then I just have bought from them. It's super easy to order. All you need to do is upload a picture of your prescription or text the photo. 

Prices have always been one of the cheapest online and much better than my eye doctor. They have never messed up an order either. I probably order from them about once a year.

In the last 2 years I have used 1-800 Contacts 3 times. I found their prices to be a lot cheaper than my Doctor's and I am ordering the exact same disposable contacts. I ordered my first set over the phone and customer service was fine. No automated voices, I reached a real person right away. The next time I created an account on 1800contacts.com and ordered online. It is easier this way since I can see what prescription I have and what I ordered last time.

I usually receive my contacts in about 5 days after ordering since I use the free shipping option. The order has always been correct. I have no complaints.