Latest User Reviews

607 results - showing 171 - 180
« 1 ... 16 17 18 19 20 ... »
Ordering
May 15, 2019
Overall rating
 
4.3
Experience
 
4.5
Privacy
 
5.0
Speed of Results
 
3.5
Customer Service
 
5.0
Value
 
3.5
STD / STI Testing
Quick and easy

Easy to use, private, provided quick results. Highly recommend.

D
deeeleff
May 02, 2019
Overall rating
 
1.1
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Value
 
3.0
Eye Care
They delay your shipping or scam you

I ordered a contact lense more than 12 days ago and nothing. I has been sending emails and they don't respond. Avoid this web site or company.

FA
Fernando Aguila
April 29, 2019
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Accessories
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
Eye Care
Garbage customer service!

Ordered my contact on March 25th, got a shipping notification on April 4th. The tracking information showed it was sitting in Miami for the next 9 days. I emailed them asking what was up and they could not give me an answer. They then offered to reprocess the order. I waited another few days and did not receive any shipping on the reprocessed order...

A
Amir
April 24, 2019
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Accessories
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
Eye Care
FramesDirect.com

Make sure your refraction prescription is one year or less otherwise you will be charged a 10%restocking fee even though the glasses were not even made. See their policy below. CANCEL AN ORDER You may cancel your order for a full refund within 24 hours* of placing it by calling  1-800-248-9427. If your order has already been shipped, it cannot be canceled. You may...

O
osirixdude
April 16, 2019
Overall rating
 
2.6
Product
 
4.5
Selection
 
4.0
Shipping
 
0.5
Customer Service
 
0.5
Value
 
3.5
Eye Care
SLOW to ship and SLOW to refund

Past orders went smoothly but something has changed with this company. I ordered a 90 day supply in mid February and after many calls (with no notifications from them) and promised shipments, claims of distributor problems, I canceled the order mid March after 1 month! Customer Service said refund would be given with in 24- 48 hours but finally just got the refund yesterday...

L
laura
April 12, 2019
Overall rating
 
1.0
Product
 
1.0
Selection
 
1.0
Accessories
 
1.0
Shipping
 
1.0
Customer Service
 
1.0
Value
 
1.0
Eye Care
DO NOT buy from them

If I could have left less than one star I would have. Horrible company. Took a month to get my order. Called a week in and they said it’d ship in a few days. It didn’t ship till 3 weeks later. I no longer needed them by the time they got here. I have emailed the company multiple times about a return with no...

S
Stefanie
April 07, 2019
Overall rating
 
2.1
Product
 
3.5
Selection
 
4.0
Accessories
 
1.0
Shipping
 
1.5
Customer Service
 
1.0
Value
 
1.5
Eye Care
Awful Experience

I DO NOT RECOMMEND THIS COMPANY. Tried to order for over a month, they took my $200, still have not received the order, and still have not gotten my money back. If you use this company, be prepared to be on top of them to get your order processed and shipped, or you'll have to be on top of them for your money back....

K
Kaylyn
April 04, 2019
Overall rating
 
3.1
Product
 
5.0
Selection
 
4.5
Accessories
 
4.5
Shipping
 
1.0
Customer Service
 
1.0
Value
 
2.5
Eye Care
DO NOT ORDER FROM HERE!

Don't expect anything on time or to be able to reach customer service, you will sit on hold for hours to be disconnected, chat will disconnect you when you ask for a manager to contact you, and don't dare complain that no one told you your stuff was on back order and it would be over a month before you received it ! !...

S
SarahLH
March 28, 2019
Overall rating
 
1.5
Product
 
1.5
Selection
 
1.5
Accessories
 
1.5
Shipping
 
1.5
Customer Service
 
1.5
Value
 
1.5
Eye Care
THE WORST!

3rd order, never shipped.  No response.  FRAUD COMPANY!  Shop elsewhere if you’re smart!

J
Josh
March 27, 2019
Overall rating
 
1.2
Product
 
1.5
Selection
 
1.5
Accessories
 
1.0
Shipping
 
1.0
Customer Service
 
1.0
Value
 
1.0
Eye Care
Fraud

FRAUD FRAUD. I ordered 3 months ago and they charged my credit card and they never shipped my sunglasses and won’t return my calls or emails. It’s the worst customer service I’ve ever experienced. I am now filing a fraud report with my bank

M
Mario
607 results - showing 171 - 180
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