MyHeritage

MyHeritage

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4.4 (1)
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1 review
Overall rating
 
4.4
Features
 
4.5(1)
Records Available
 
5.0(1)
Searching
 
3.5(1)
Customer Service
 
5.0(1)
Value
 
4.0(1)
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Features
Records Available
Searching
Was it easy to find what you where looking for?
Community Support
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
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Myheritage review
Overall rating
 
4.4
Features
 
4.5
Records Available
 
5.0
Searching
 
3.5
Customer Service
 
5.0
Value
 
4.0
I am not a paying customer yet. I have been using Myheritage to create a family tree. I have about 50 people in it so far and I think I need 200 before I need to subscribe.

I had a question on how to do something so I called Myheritage customer service about separating my family tree completely from a cousin of my husband. 

The rep I got was named Sam and he was great. He emailed me very detailed instructions on how to do it. What was really nice (and what I was dreading) was he made no attempt to try to sell me to paid subscription. In a few minutes I got everything I needed to know. If I continue to use Myheritage as much as I have been in the last few weeks I will probably go ahead and purchase a subscription. So far I have been really impressed.
Pros
Really good collection of ancestry records
Cons
None so far
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
Less than 1 Month
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