Review Detail
3.1 2 0.5
Plated Review - Overall Loved the Service
Overall rating
3.3
Product
4.5
Selection
3.5
Shipping
2.0
Customer Service
2.5
Value
4.0
Over the 3 months I have had about 10 food deliveries for about 30 different meals so I think I have enough experience to write a review for Plated. Of the big 3 meal services (the others being Hello Fresh and Blue Apron) I found Plated to be cheapest and tastiest. Our family has really enjoyed the different recipes and new food experiences. We haven't had a bad dish yet for a meal.
One thing Plated does need to improve upon is their delivery service. Deliveries rarely come between 8am and 8pm with most coming around 10pm which is way to late to use for dinner that day. I also worry about the food being outside for so long even though the packaging is really good at keeping it cold. I have called customer service about this and they said they would speak to the delivery department but we haven't seen any changes yet.
One thing Plated does need to improve upon is their delivery service. Deliveries rarely come between 8am and 8pm with most coming around 10pm which is way to late to use for dinner that day. I also worry about the food being outside for so long even though the packaging is really good at keeping it cold. I have called customer service about this and they said they would speak to the delivery department but we haven't seen any changes yet.
Pros
Food has been great
Cons
No real low calorie options. Need better cuts of steak. Delivers don't always come when they are suppose too.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
3 - 6 Months
K
Kim
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