Review Detail
4.4 182 0.5
Support is really UNhelpfull
Overall rating
2.4
Experience
1.5
Privacy
2.5
Speed of Results
5.0
Customer Service
1.0
Value
2.0
The way they work is PUSH you to a test ASAP; and after the test appointment is set; they start to warn you about INCUBATION TIME!!! so DONT make an appointment too soon. do your reseach!! and don't trust them to be on your side; they just say 'TEST AGAIN AFTER 9 WEEKS'. which to me makes no sense at all.
I've called the customer support team twice; first about the registration, and after the test, about the results.
I really had to drag the information out of the support team; they really should do an other job... Its amazing how they dodge the complex questions and just IGNORE questions. amazing.
I've called the customer support team twice; first about the registration, and after the test, about the results.
I really had to drag the information out of the support team; they really should do an other job... Its amazing how they dodge the complex questions and just IGNORE questions. amazing.
Pros
fast results and fast appointments.
Cons
BAD customer service; and they push you to do extra testings.
Bottom Line
No, I would not recommend this to a friend.
About Me
Location
San Diego
C
Chris
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