Review Detail
4.4 182 0.5The knowledge is priceless
Overall rating
3.0
Experience
3.0
Privacy
4.0
Speed of Results
2.5
Customer Service
2.5
Value
3.0
I had a scare thanks to an old boyfriend and I wanted results fast. I ordered the full list of tests on STD Check and picked out the testing center. That day I had the tests done and I thought all had gone well.
I waiting 2 days and then contacted customer service as I had not heard back about my results and I really wanted answers. Well apparently the lab had "misplaced" my samples but ended up finding them the next day which they then ran their tests. I didn't have to go back to give another sample but the mix up cost me 2 more days.
It was the testing labs fault but it still soured my experience a little bit even though everything is okay. My rating reflects the lab as well where I was tested which was the main part of the problem.
I waiting 2 days and then contacted customer service as I had not heard back about my results and I really wanted answers. Well apparently the lab had "misplaced" my samples but ended up finding them the next day which they then ran their tests. I didn't have to go back to give another sample but the mix up cost me 2 more days.
It was the testing labs fault but it still soured my experience a little bit even though everything is okay. My rating reflects the lab as well where I was tested which was the main part of the problem.
Pros
Relief to know results
Cons
I had a slow experience. I was waiting on pins and needles for the results which took almost a week
Number of Times Used
1
About Me
Location
Sacramento, California
A
Anonymous
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