Review Detail
3.9 13 0.5Blue Host
Overall rating
3.7
Features
4.0
Reliability
4.0
Performance
4.0
Customer Service
2.0
Value
4.5
I have been using Blue Host for the past 4 years and have had an overall excellent experience. I have rarely had an an issue and when I did it was solved pretty quickly by calling into Blue Host customer service.
Prices are still good when compared to what we paid in 2012 and the features you get with a shared hosting package meets or exceeds other providers. The problem now days seems to be trying to reach a tech support technician. We had an issue with downtime of our email accounts. A fairly major problem since if your email is down its not like the ones sent to your addresses are stored until everything is working again. It took us over 30 minutes to get a hold of someone and almost 45 minutes after that before the problem was solved. This is not good if your business relies on emails like ours does.
Besides the email issue the web hosting has been fine with no downtime that we are aware of.
Prices are still good when compared to what we paid in 2012 and the features you get with a shared hosting package meets or exceeds other providers. The problem now days seems to be trying to reach a tech support technician. We had an issue with downtime of our email accounts. A fairly major problem since if your email is down its not like the ones sent to your addresses are stored until everything is working again. It took us over 30 minutes to get a hold of someone and almost 45 minutes after that before the problem was solved. This is not good if your business relies on emails like ours does.
Besides the email issue the web hosting has been fine with no downtime that we are aware of.
Pros
Cheap
Cons
Longer waits now day with Customer Support :-(
Bottom Line
Yes, I would recommend this to a friend.
Web Hosting Information
Web Hosting Type
Shared
Length of Time Used
More than 2 Years
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