Review Detail
3.6 5 0.5HostGator ... cheap but with problems
Overall rating
3.2
Features
4.0
Reliability
3.0
Performance
3.0
Customer Service
2.5
Value
3.5
For the first 8 months I haven't had any problems with Hostgator but recently that has change. I am nut sure if they have added more customers onto a single shared server or it is the same and some customer is hogging all the resources which Hostgator has not spot.
During the last week I found my website for 6 hours was completely offline. I had no warning from customer servers and the only reason I know about this was due to my website monitoring service I had setup months earlier. I plan on sending Hostgator customer service a message on this to see what they say. They do have a uptime guarantee which I plan on requesting. I will report back to let you know if they will honor it.
During the last week I found my website for 6 hours was completely offline. I had no warning from customer servers and the only reason I know about this was due to my website monitoring service I had setup months earlier. I plan on sending Hostgator customer service a message on this to see what they say. They do have a uptime guarantee which I plan on requesting. I will report back to let you know if they will honor it.
Pros
a bit cheaper than others, good set of features
Cons
slower support, small capacity of mailboxes, some problems in reliability
Web Hosting Information
Web Hosting Type
Shared
Length of Time Used
6 - 12 Months
J
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