Review Detail

Over the years I have had 3 different hosting providers. I left the last 2 mainly for downtime issues and really bad customer service. I think most web hosts suffer from bad customer support as they have such low prices now and shove so many accounts onto one server that the limited number of customer representatives a company can afford is not nearly enough to cover everyone's problems in a timely matter.

So far with my Wordpress website on BlueHost, I have had no downtime and the performance has been excellent. I have a large number of complex plugins installed and I was worried it would slow down the response time of the website. So far it has not and my visitors which number about 4000 everyday have not complained. In my tests I am finding from 1 to 2 seconds until the page completely loads which is really good for a shared server.

As with other hosts BlueHosts response to my 2 tickets I have submitted has been slow. Not nearly as bad as other hosting companies and they do answer with detailed answers that have solved my problems.