Bluehost

I have been using Blue Host for the past 4 years and have had an overall excellent experience.  I have rarely had an an issue and when I did it was solved pretty quickly by calling into Blue Host customer service.

Prices are still good when compared to what we paid in 2012 and the features you get with a shared hosting package meets or exceeds other providers. The problem now days seems to be trying to reach a tech support technician. We had an issue with downtime of our email accounts. A fairly major problem since if your email is down its not like the ones sent to your addresses are stored until everything is working again. It took us over 30 minutes to get a hold of someone and almost 45 minutes after that before the problem was solved. This is not good if your business relies on emails like ours does.

Besides the email issue the web hosting has been fine with no downtime that we are aware of.

I have used about 3 other hosting company over the years and I have found none better than Bluehost.

There customer support has always been good but Bluehosts reliability and performance was only just average, until the past year that is.

They have recently updated their Linux servers with new custom software which reliably shares server resources across all accounts. This means no one customer can bog down the server by hogging the CPU and memory of  the server with their websites. Since Bluehost has installed the software I have not had one performance issue.

Good Job.

Bluehost has been my main hosting provider for my clients over the last few years. They are reliable, offer good customer support and give a lot of features for a good price. 

I find customer support is where most hosting providers fall short. Bluehost does a pretty good job but there is room for improvement.

As a web designer, Bluehost has given me the best overall experience. I've tried a few of the other large providers and while they where good I found Bluehost to be better IMO.