2 months ago from Vistaprint I ordered 1,500 business cards.
The first thing I did was use the creation tool on their website to create the cards. This was easy to do. The cards look really good and are unique.
When I received the cards the colors for the logo was not as bright as I thought but then I realized that I have my monitor brightness turned up really high on my monitor when I created the cards online. The colors are close enough to what I want though and I was pleased enough.
Last month, almost 4 weeks after my order I realized I had made a mistake on the cards. I called Vistaprint and talked to customer service. I explained my mistake. They where very understanding and re-ordered the cards for me at no cost!!!
What a great company. I was not expecting that, I was hoping for just a discount on the next order. The sales rep was very pleasant on the phone and patient. I defiantly recommend this company.
Pros
Understanding customer service
Cons
Be careful of your color choices and your monitor settings
I needed a few marketing items like coffee mugs, pens, and usb keys for a event our company was having. Vistaprint makes it easy. I just had to upload our logo, pick the product items I wanted and then place and size the logo.
Very easy to do and with there pricing it allowed me to get some of the items cheaper as I was buying a large number of items.
No issues and I got the items in plenty of time before my event.
Had a great experience with Vistaprint. I ordered some brochures and magnets for my business. Magnets were easy but the brochures I wanted was a little more complex with the different titles and images. After spending a couple hours on it and not getting 100% the way I wanted I called up customer service. They helped me out and within 20 minutes I had everything the way I wanted. I received my order within a week and everything was as it looked online.
Couldn't be happier and I plan on using them again for any future printing projects I have.
I use to use Shutterfly but switch to Vistaprint a year or so a go. I like Vistaprint better for the quality of the printing on my business cards and other promotional materials that I order. Price is descent as well.
Shipping does take a while though but it is shorter than Shutterfly.
Another Cons is I have to watch the discount and sales timing. Vistaprint is sometimes more pricey than others depending on how far they go with the discount they offer. You need to watch for the 50% off one.
For our wedding I ordered reception cards, invitations, and RSVP cards for all 300 guest for $150. This was 50% off as I ordered during a 2 day sale!
During the design process I went onto the live chat and talked to Sarah who was wonderful and helped me out. She explained to me the best way to design the cards based on a few questions she asked about what type of invitations I wanted. She had many helpful suggestions.
She also helped me a bit later after I had placed the order in the afternoon and when I showed my finance he found a spelling mistake. Sarah was able to update my order with the correct change.
I really recommend Vistaprint. The order came on time, was very inexpensive (especially during the sale) and customer service was super helpful!!!