Review Detail

3.8 29 0.5
Vistaprint Home Page
Printing
Editor
Editor
April 15, 2015 6291
Botched Order but fixed it right away
Overall rating
 
3.8
Print Quality
 
4.5
Selection
 
4.5
Shipping
 
2.0
Customer Service
 
4.0
Value
 
4.0
Only used Vistaprint once so far but I plan to continue to use them as they made their mistake right. I order last month some return labels, stickers for the envelopes, and address cards. When I opened the box that they shipped me the most important thing was missing, the cards. I called customer service right away and they said they would print the cards right away and get them to me within 4 days. That was a relief on my part as it still gave me time to mail them out. I asked if I would get a refund and the women on the phone said she would refund the cost of the cards for me which was in the $30 range.

The quality of Vistaprint printing is excellent and so is the material they print on. I got the cards on time and everything worked out.
Pros
Customer service fixed the problem right away
Cons
Shipped incomplete order
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
Report this review Was this review helpful? 0 0

Comments

Already have an account?